Customer Advisor Concentrix Corporation

As a Customer Advisor in technical support, you will play a key role in:

• Call management : Handling incoming calls.

• Diagnosis and resolution: Diagnose the problems encountered by proposing solutions.

• Technical assistance: Providing technical assistance to customer inquiries.

• Advice and guidance : Identifying the specific needs of clients in order to offer them tailored solutions.

At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:

• Permanent contract: By offering you job stability thanks to a contract with no time limit

• An attractive salary with additional bonuses.

• Transport assured: Enabling you to travel to your workplace safely and without logistical constraints.

• Skills-based training: Allows you to develop skills and acquire new knowledge adapted to the position.

• A dynamic work environment : Themed events and gifts throughout the year to strengthen team spirit.

We are looking for talented individuals who:

• They are perfectly fluent in French , both written and spoken.

• They possess excellent communication skills , are organized, autonomous, and adopt a positive attitude.

• They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies.

• Rel vent les d défis avec enthusiasm et sont passionate s à la satisfaction de client.

Online tests (1 hour) : Once your application is received, you will receive an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your language and technical skills, as well as your personality. A key step to better understand your potential and stand out!

Telephone exchange : An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm the suitability of your profile.

In-person interview : An in-depth discussion to validate your skills and align your ambitions with our culture.