CST Operations Asscociate Souq.com for E-Commerce LLC

Posted on 12 Sep

Experience

1 - 6 Years

Job Location

Egypt - Egypt

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

1-Monitor daily shipment and seller performance through outbound calls, emails, and system checks.

2-Escalate operational issues to executives or field teams for timely resolution.

3-Maintain accurate logs and reports of seller interactions and operational exceptions.

4-Provide basic guidance to sellers on process adherence and operational requirements.

5-Support the team in executing audits, spot checks, and follow-ups with sellers.

6-Perform data entry, documentation, and status tracking for operational activities.

Desired Candidate Profile

1-experience in operations, customer service, or support.

2-Good communication skills (verbal & written).

3-Basic computer skills (Microsoft Excel, Word, and Windows applications).

4-Ability to follow SOPs and work with attention to detail.

5-Excelent English (verbal and written).

Company Industry

Department / Functional Area

Keywords

  • CST Operations Asscociate

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