Crust Server

Four Seasons Hotels and Resorts

About The Role

The Crust Server position provides an expertly served beverage or dining experience, anticipating the guests needs and as an expert on the menu options.

Main Duties/Description

What you will do

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; check completed kitchen orders with the guest s original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas.
• Comply with Four Seasons Work Rules and Standards.
• Work harmoniously and professionally with colleagues and supervisors.
• Perform other tasks or projects as assigned by the F&B Outlet Manager and Hotel Manager.
  
  

What You Bring

• A minimum of at least 1 year of experience in the similar role in a luxury brand
• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of food and/or wine
• Proficient in English (speaking, reading, writing)
• Excellent interpersonal, verbal, and written communication skills