CRM Specialist The First Group

Posted 30+ days ago

Experience

0 - 7 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are looking for a CRM Specialist to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.

Key Responsibilities:

  • Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.
  • Optimize customer journeys to enhance engagement, retention, and lifetime value.
  • Optimize customer journeys to enhance engagement, retention, and lifetime value.
  • Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.
  • Generate reports and insights to optimize future marketing strategies.
  • Improve CRM processes to enhance efficiency and personalization.
  • Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.
  • Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.

Desired Candidate Profile

  • Hands-on experience with CRM platforms.
  • Strong analytical skills.
  • Strong organizational skills to handle multiple campaigns simultaneously.
  • Familiarity with A/B testing, API integrations, and digital marketing trends.'

Company Industry

Department / Functional Area

Keywords

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The First Group


https://careers-thefirstgroup.icims.com/jobs/7090/jobdetails/job

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