CRM ( Collection background) Danube properties

Posted 9 min ago

Experience

1 - 5 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Intermediate School(General (College Proprietary))

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Act as a point of contact for customer requests, complaints and escalating issues as appropriate & facilitate the internal approval mechanism for ensuring the work is done in a timely manner.
  • Ensure the company documentation is accurate as per the guidelines of the legal authorities & company policies.
  • Complete customer KYC & due diligence.
  • Implement and enhance receivables collection mechanism across all projects
  • Responsible for reaching out to customers for default payment collection.
  • Ensure timely collection of outstanding receivables through robust follow up.
  • Perform find allocation for the initial payment received from customer.
  • Complete documentation of additional request by customer & obtain necessary approvals from respective departments.
  • Prepare documentation work for portfolio & retain mortgages deals.
  • Ensure customer-wise & unit-wise information is updated in the ERP.

Desired Candidate Profile

  • Experience into collections
  • Arabic speaking is a must
  • Prefer Male candidate

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Debt Collector
  • Negotiation
  • Customer Service

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Danube properties

Danube group a leading multinational conglomerate with multiple business verticals including one of the fastest growing business in property development and ranked among the top 5 developers by Forbes in Dubai.

Nitin - Sr. Manager - Human Resource

Jabel Ali Free Zone Sheikh Road, Dubai, United Arab Emirates (UAE)