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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Your day-to-day
- Supervise the daily operations of the credit department, ensuring timely billing and collection of outstanding accounts.
- Monitor guest, company, and travel agent accounts to prevent credit risks and overdue balances.
- Approve and review credit applications, ensuring compliance with hotel standards and financial policies.
- Ensure all invoices are accurate, complete, and issued promptly.
- Review aging reports regularly and follow up on overdue accounts.
- Coordinate with sales, reservations, and front office teams to resolve disputes or discrepancies.
- Enforce adherence to the hotel s credit policies and procedures.
- Prepare monthly credit reports, bad debt analysis, and collection forecasts for management.
- Ensure compliance with local financial regulations and internal audit requirements.
- Guide and train junior staff in credit and collections procedures.
- Liaise with clients professionally to resolve payment issues.
- Work closely with the Financial Controller and department heads to safeguard revenue.
Desired Candidate Profile
What we need from you
- Bachelor s degree in Finance, Accounting, or related field.
- Minimum 2 3 years experience in credit or accounts receivable, preferably in hospitality.
- Strong knowledge of credit and collection principles, financial policies, and hotel operations.
- Proficiency in PMS (Opera, Fidelio, or similar) and MS Office applications.
- Strong analytical and problem-solving skills.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to lead, train, and supervise a small team.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Finance
- Treasury
Keywords
- Credit Supervisor
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Crowne Plaza Hotels & Resorts
https://careers.ihg.com/en/job-details/?jobref=Credit%2BSupervisor%7cGB%7c152951