Credit Controller

Client of NADIA Global

Job Purpose: To oversee credit control and collection activities, ensuring timely recovery of receivables, mitigating credit risk, and maintaining strong working capital in line with company objectives. The Credit Controller will play a critical role in managing trade credit within the fast-paced tyre distribution market. Languages Spoken: Multilingual (Asian languages) English, Hindi, Malayalam, Tamil, Telugu, etc. Ability to communicate effectively with a linguistically diverse customer base is essential. Key Responsibilities: Monitor customer accounts and ensure timely collection of outstanding invoices. Set and review customer credit limits in line with company policy and industry standards. Liaise with the sales team and Credit Manager regarding customer credit status and risk assessments. Evaluate new customer credit applications, including market reference checks and formal credit evaluations. Resolve customer invoice disputes by coordinating with internal teams such as sales and logistics. Issue monthly statements and payment reminders to customers. Maintain accurate records of all customer interactions and communications. Proactively follow up on overdue accounts via telephone, email, and formal letters. Prepare regular reports including debtor aging, cash flow forecasts, and collection performance updates. Recommend accounts to be placed on credit hold or escalated to legal proceedings, as needed. Support monthly and year-end financial closing activities. Skills and Qualifications: Proven experience as a Credit Controller or in a similar finance role, preferably in the tyre, automotive, or related industries. Strong knowledge of credit risk evaluation, trade finance, and debt collection processes. Proficiency in accounting/ERP systems such as Odoo and Microsoft Dynamics 365 (D365). Excellent verbal and written communication skills for handling customer interactions.