Credit And Collections Team Leader

Bridgestone EMEA

Responsibilities:

• Manages the activities of credit approval and collections, applies policies and maintains supporting processes and procedures
• Lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization s policies and standards as well as relevant regulations and laws
• Monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts
• Negotiates collateral and security arrangements where needed
• Supports collection procedures and fields collection escalations by visiting key clients
• Identifies target accounting to focus on improving payment habits while increasing sales through security transactions
• Manage and prepare dashboards to monitor key performance indicators
• Supervise approval of credit applications
• Secure all necessary procedures required to execute successfully LCs and SBLCs
• Prepare monthly accounts and customer aging reports for the finance department
• Respond to inquiries from customers, and research/resolve outstanding credit issues
• Assist in developing new credit policies and procedures
• Maintain credit invoice and supporting documentation files
• Review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required
• Perform analytical review and reporting within accounts receivable
• Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization s overall customer relations strategy