CREDIT AND COLLECTION ADVISOR.

Johns Hopkins Aramco Healthcare

Job Title
CREDIT AND COLLECTION ADVISOR.
Job Family
Function
Reports to Job
Business Unit Lead
Job Description Summary
The Credit and Collection Advisor in healthcare is responsible for managing daily patient accounts and overseeing the credit and collections processes to ensure timely receipt of payments. This role involves but not limited to: handling billing inquiries, resolving disputes, managing overdue accounts, and working closely with patients and insurance providers. The advisor plays a key role in maintaining positive patient relationships while optimizing cash flow and adhering to healthcare regulations
Strategic Roles & Responsibilities %

Operational Roles & Responsibilities
• Accurately record and reconcile daily payments addressing discrepancies between payment records and bank statements
• Maintain uptodate records of credit and collection activities ensuring compliance with organizational policies and regulations
• Adhere to internal policies and regulations following procedures for handling patient accounts and staying informed on relevant regulations
• Review and follow up on overdue patient accounts contact patients regarding outstanding balances and resolve any issues
Minimum Education Required
Bachelor s Degree in Accounting, Finance, and relevant healthcare finance
Professional Certifications Required
None
Years of Experience
Minimum 3 years' experience in credit, collection, or related field (ideally in an insurance or healthcare setting)
Languages
English:Fully Proficient ; Arabic:Basic
Functional Competencies
• Due Diligence
• Audit Reporting
• Data Collection
Core Competencies
• Excellence
• Integrity
• Accountability
• Cybersecurity
• Person-Centered Care