Courier Ecosystem Relationship Manager

Keeta

1. Responsible for developing and operating the Middle East courier ecosystem network, to enhance external stakeholders' positive understanding of topics such as the platform's sound rider communication mechanisms, safeguarding rider rights, constructing rider welfare systems, and optimizing algorithms through event operations, topic planning, and other approaches.

2. Responsible for organizing and documenting the platform's established courier communication mechanisms, rider rights protection measures, rider benefits programs, and algorithm optimization initiatives, as well as maintaining a library of related actions and representative cases, to provide business-team support for PR, GA, Safety, and Legal teams in their external communications.

3. Responsible for collaborating with the marketing team to establish and maintain third-party media channels in the MENA region that focus on platform fulfillment, local lifestyle services, and internet business development, building a network of external stakeholders familiar with and favorable to the platform, and coordinating the execution of related topics on social media.

4. Responsible for planning and facilitating roundtable discussions between the platform and key stakeholders, including media and social media influencers, government officials, and industry experts, on socially relevant topics such as the platform s initiatives to protect rider rights in the fulfillment process, and driving two-way communication with external stakeholders in coordination with PR, GA, and other teams.