Corporate Access Senior Relationship Manager

Tadawul Group

1. Develop and maintain the IT risk management framework, policies, and procedures.

2. Identify, assess, monitor, and report on technology risks and control effectiveness across all IT domains.

3. Monitor and ensure compliance with data privacy regulations, cybersecurity mandates, and stock exchange-specific IT governance requirements.

4. Collaborate with IT teams to integrate risk and quality practices into projects, change management, and service delivery processes.

5. Drive continuous improvement in IT service quality through KPI tracking, root cause analysis, and process enhancements.

6. Ensure IT activities align with regulatory requirements, industry best practices, and internal governance standards to maintain system integrity, minimizerisk exposure, and enhance service delivery.

1. Carry out daily operations assigned for the department to comply with the company s standards.

2. Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department.

3. Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner.

4. Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.

5. Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivityenhancement.

6. Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions.

7. Maintain a good and respectful relationship with other colleagues and represent the company in a good image.