Continuous Improvement Officer-AHS-Patient Experience

Sheikh Shakhbout Medical City

Employer Active

Posted on 13 Nov

Experience

1 - 6 Years

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Develop, monitor, and maintain interactive dashboards and reports using excel and Power BI to support management decisions
  • Design and deliver data-driven presentations that clearly communicate findings and actionable recommendations
  • Lead and support continuous improvement initiatives across the patient journey
  • Collaborate cross-functionally to identify challenges, propose solutions, and ensure sustainability of improvements
  • Provide ongoing data validation and quality assurance to maintain accuracy and reliability of insights

Desired Candidate Profile

Qualifications & Skills:

  • Bachelor s degree in data science, Business analytics or a related field (Advanced degree is plus)
  • Experience in healthcare or service improvement roles preferred
  • Fluency in English and Arabic is required.

Key Requirements:

  • Strong analytical, statistical and data analytics skills- with the ability to interpret complex data and translate it into actionable insights
  • Proficiency in Microsoft Excel and Power BI (or equivalent data visualization tools)
  • Excellent attention to detail, critical thinking and problem-solving abilities
  • Strong communication and presentation skills with the ability to simplify data for diverse audiences
  • Ability to manage multiple priorities and work collaboratively across teams

Company Industry

Department / Functional Area

Keywords

  • Continuous Improvement Officer-AHS-Patient Experience

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