Concierge Transguard Group LLC

Employer Active

Posted 2 hrs ago

Experience

1 - 2 Years

Job Location

Sharjah - United Arab Emirates (UAE)

Education

Diploma(Hotel Management), Any Graduation

Nationality

Any Nationality

Gender

Female

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Act as the primary point of contact for guests, ensuring their needs are met with personalized service and attention.
  • Handle guest inquiries and complaints with professionalism and tact, striving to resolve issues promptly and effectively.
  • Manage the concierge desk operations, maintaining a welcoming and organized environment for guests.
  • Collaborate with other departments, such as housekeeping and security, to ensure seamless service and guest satisfaction.
  • Stay updated on local events, seasonal activities, and relevant travel information to provide guests with current recommendations.
  • Build and maintain relationships with local businesses and service providers to offer exclusive benefits and deals to guests.

Desired Candidate Profile

  • High school diploma is essential; a degree in hospitality or a related field is preferred for a solid foundational knowledge.
  • Minimum of 2-3 years of experience in a hospitality role, preferably in a high-end or luxury environment.
  • Proven track record in customer service excellence, demonstrating the ability to anticipate and cater to guest needs.
  • Fluency in English is required; proficiency in additional languages, especially Spanish or Mandarin, is a plus.
  • Strong technical skills in using concierge software and property management systems to enhance guest service.
  • Exceptional communication skills, both verbal and written, to convey information clearly and effectively.
  • Strong organizational skills to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • A friendly and approachable demeanor, with a genuine passion for helping others and providing outstanding service.

Employment Type

    Full Time

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Secretary
  • Front Office
  • Personal Assistant (PA)

Keywords

  • Customer Service
  • Service Concierge
  • Guest Relations
  • Problem Solving
  • Client Relations Executive

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Transguard Group LLC

Transguard Workforce Solutions delivers Professional Contract Staffing (also known as Employee Outsourcing) within the UAE. Our Workforce Solutions include: • Delivering Sourcing and Recruitment Solutions for Clients in need of identifying Contract or temporary Staff. • Providing a complete end to end Staffing Solution which includes Visa Sponsorship, HR Management, Employee Welfare & Payroll Services. • Transitioning Contract Staff from other staffing providers to Transguard while remaining compliant with UAE Labour and Immigration Laws. Transguard Workforce Solutions currently employ over 1300+ Staff from over 70 different nationalities. Across the Group, we payroll over 48,000 employees monthly and provide 3 Year Immigration Visas.

Read More

girish - NA

Dafza PO Box No- 22630 United Arab Emirates , United Arab Emirates (UAE)