Collection Manager (CMR002)

Client of Foreground

Job Description:
Foreground is partnering with a leading healthcare group in the UAE to identify a Collection Manager for their dynamic team.
About the Role:
The Collection Manager will play a pivotal role in optimizing the companys receivables, ensuring timely collections, minimizing credit risk, and supporting overall financial health. This is a strategic position, reporting directly to senior leadership, and involves cross-functional collaboration with sales, finance, and customer service teams.
Key Responsibilities:
• Develop, implement, and oversee effective collection strategies to ensure timely receipt of payments from clients and partners
• Monitor accounts receivable, analyze aging reports, and proactively address overdue accounts
• Establish and maintain strong relationships with clients to resolve billing and payment issues professionally
• Negotiate payment arrangements and settlements in line with company policy
• Coordinate with internal teams to resolve disputes and discrepancies impacting collections
• Prepare and present regular reports on collection performance, outstanding receivables, and risk exposure to management
• Ensure compliance with company policies, industry regulations, and best practices in credit and collections
• Lead, train, and motivate collection staff (if applicable) to achieve departmental goals
• Recommend process improvements to enhance collection efficiency and reduce bad debt
Requirements:
• Bachelors degree in Finance, Accounting, Business Administration, or a related field
• Proven experience (5+ years) in collections, credit control, or accounts receivable management, preferably within the healthcare, pharmaceutical, or related sectors
• Strong understanding of collection strategies, credit risk assessment, and financial analysis
• Excellent negotiation, communication, and interpersonal skills
• High level of integrity, professionalism, and attention to detail
• Proficiency in MS Office and ERP/accounting software; experience with healthcare billing systems is an advantage
• Fluency in English (Arabic is a plus)
• Ability to work independently and collaboratively in a fast-paced environment