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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Your responsibilities for this role include advising stakeholders and translating business requirements into designs for Azure solutions that align with the Azure Well-Architected Framework. In this role, you implement solutions on Azure by partnering with various other job roles, including Developers, Administrators, Security and Data Engineers.
Additionally, responsibilities include:
Create and Update deep technical understanding and documentation of the customer s technology and solution (KnowMe) and Workload record(s) for their assigned solutions.
Deliver Onboarding Assessments and define and drive Delivery Plan
Regular internal touchpoints with Team Manager, CSAM (Customer Success Account Manager), Mission Critical CSAs (Cloud Solution Architects) and connected teams like Azure Engineering Direct (AED), Azure Rapid Response (ARR) & others to ensure alignments
Ensure successful delivery of remediation activities
Identify trends, analyze and coordinate delivery opportunities
Provide case trend analysis and recommend remediation activities during regular customer reviews
Function as a Trusted Advisor and provide advisory support with deep technical focused analysis and KnowMe.
Scoping of engagements, discussing workstreams and assigning actions and agreeing ETAs.
Provide RCA in coordination with AED (Azure Engineering Direct) for critical incidents (Sev A/0)
Responsibility for driving towards a stable and robust solution and minimize reactive demand and time to recovery./p>
Desired Candidate Profile
Minimum Qualifications:
• Master's Degree in Computer Science, Information Technology, Engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies
o OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies
o OR equivalent experience.
• Work experience in Azure administration (Compute, Network, Storage, Security, Data)
• Expertise with Azure Well-Architected Framework
• Experience in development on Azure and DevOps processes
• Identity, governance, and monitoring solutions
• Business continuity solutions
Preferred Qualifications:
• Experience with working on Business / Mission Critical applications running on Azure.
• Demonstrated experience in owning customer relationships and leading cross-functional teams to deliver successful engagements (Technical Account Management / Customer Success)
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Cloud Solution Architect
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Microsoft
Microsoft Corporation, leading developer of personal-computer software systems and applications. The company also publishes books and multimedia titles, offers e-mail services, and sells electronic game systems, computer peripherals (input/output devices), and portable media players. It has sales offices throughout the world. In addition to its main research and development centre at its corporate headquarters in Redmond, Washington, U.S.p>