Client Engagement Division Manager

Kafou Group

Employer Active

Posted 10 hrs ago

Experience

4 - 9 Years

Job Location

Riyadh - Saudi Arabia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Tasks/Responsibilities:

Sales Leadership & Team Management:
  • Lead, coach, and mentor a team of Client Engagement team to achieve and exceed sales targets.
  • Monitor individual and team performance, providing guidance and support to enhance productivity.
  • Conduct regular training sessions to improve product knowledge, sales techniques, and customer engagement skills.
  • Prepare the annual marketing and continuous education program with collaboration with the Line managers for territory.
Sales & Business Development:
  • Actively sell dental products and solutions, managing a portfolio of key clients.
  • Develop and maintain strong relationships with dentists, clinic managers, procurement teams, and other stakeholders.
  • Identify new business opportunities, generate leads, and expand market share within the assigned territory.
  • Conduct product demonstrations, negotiate contracts, and finalize sales agreements.
  • Ensure customer needs are met through tailored product recommendations and exceptional service.
Strategic Planning & Execution:
  • Develop and execute sales strategies to drive business growth and revenue.
  • Analyze market trends, competitor activities, and customer insights to optimize sales approaches.
  • Collaborate with senior management to set and achieve quarterly and annual sales goals.
  • Assist in pricing strategies, promotions, and discount structures to maximize profitability.
Operational & CRM Management:
  • Oversee and ensure accurate use of the CRM system (Zoho CRM) for tracking sales activities, pipeline management, and reporting.
  • Review daily reports, sales figures, and customer interactions to assess performance and identify areas for improvement.
  • Ensure the team follows up with clients, processes orders efficiently, and maintains high customer satisfaction.
* Market & Product Knowledge:
  • Stay updated on dental industry trends, competitor products, and technological advancements.
  • Provide feedback to the marketing and product development teams based on customer needs and market insights.
  • Represent the company at trade shows, conferences, and networking events to enhance brand visibility and drive sales.

Desired Candidate Profile

Bachelor s degree in a dental-related field (preferred) or a relevant sales discipline.
Minimum 4-5 years of experience in dental sales, with at least 2 years in a leadership role.
Proven track record of leading sales teams and exceeding revenue targets.
Strong understanding of the Saudi Arabian dental market (a plus).
Excellent leadership, communication, and negotiation skills.
Fluency in Arabic and English (both written and spoken).
Proficiency in CRM software (Zoho CRM or similar).
Strong analytical and problem-solving skills to make data-driven decisions.
Ability to travel within assigned territories (5%-10%)

Company Industry

Department / Functional Area

Keywords

  • Client Engagement Division Manager

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