Citrix quoting Arrow Electronics Inc

What You Will Be Doing at Arrow

As a Citrix Quoting Associate (Italian Speaking), you'll support a portfolio of key Italian-speaking customers by providing accurate and timely quotes, product availability, and exceptional service. You ll serve as the trusted point of contact for quoting Bill of Materials (BOM), aligning with internal stakeholders, and helping secure the best value solutions for our customers.

Your key responsibilities will include:

• Preparing accurate quotations and ensuring registered pricing is reflected accordingly.

• Managing your customer portfolio through proactive communication, order management, and account maintenance.

• Supporting the sales process in collaboration with Field Sales Representatives, supplier partners, engineers, and other Arrow teams.

• Providing after-sales service and resolving post-order queries, including shipping tracking, backlog, and troubleshooting.

• Identifying new sales opportunities and contributing to business growth through upselling, technical advice, and strategic engagement.

• Coordinating with internal resource teams to maintain high customer satisfaction and account performance.

• Participating in a structured compensation plan, where a portion of your earnings is tied to sales-related performance goals.

Who We re Looking For

We re seeking a motivated team player with a strong customer focus, analytical skills, and a proactive mindset. You thrive in fast-paced environments and enjoy solving problems, supporting clients, and building strong relationships.

• Fluency in Italian (spoken and written) is mandatory.

• Basic to intermediate knowledge of English is a strong plus.

• 1 2 years of experience in a sales support, quoting, or inside sales role (preferably in tech/distribution).

• Strong communication and interpersonal skills.

• Ability to work within established procedures and handle multiple tasks independently.

• Familiarity with quoting tools, ERP/CRM systems, and Microsoft Office Suite.

• Solid organizational skills and attention to detail.