Chief Operations Officer

Oman Investment Authority

POSITION SUMMARY:

Act as a key operational architect integrating diverse business support functions into a unified, high-performance operating model.

Oversee and align People & Culture, Technology, and Admin & Facilities to empower the workforce with the right tools and environment.

Safeguard the Company s reputation and financial health through strong Corporate Communications and rigorous Procurement standards.

Utilize data-driven Planning & Performance frameworks to translate the Group s vision into measurable, sustainable growth.

REPORTING STRUCTURE:

• People & Culture
• Technology
• Administration & Facilities
• Corporate Communications & Brand
• Contracts & Procurement
• Planning & Performance

KEY RESPONSIBILITIES:

People & Culture

• Lead the development of the Company s people strategy aligned with vision and goals.
• Collaborate with the C-suite to ensure people strategy supports business growth.
• Promote a culture of collaboration, innovation, and high performance.
• Establish effective people operations to build a strong talent pipeline and engagement.
• Champion diversity, inclusion, and employee well-being initiatives.
• Ensure full compliance with labor laws and external regulations.

Technology

• Lead the development and execution of the Company-wide IT strategy.
• Ensure reliability, security, and continuity of IT systems and services.
• Drive adoption of emerging technologies (including AI) to improve efficiency and decision-making.
• Strengthen cybersecurity, data protection, and privacy compliance.
• Ensure robust information management across the organization.

Administration & Facility Management

• Develop and oversee the administration services strategy and operating model.
• Monitor and enhance administrative service performance and service levels.
• Ensure health, safety, and fire regulations are fully implemented.
• Manage facilities budgets and identify improvement initiatives.

Corporate Communications & Brand

• Oversee development and continuous enhancement of corporate brand strategy.
• Ensure consistent application of brand standards internally and externally.
• Supervise corporate marketing initiatives and media/press presence.
• Enable clear, effective internal communication aligned with company vision and strategy.

Contracts & Procurement

• Develop and oversee procurement strategies focused on long-term value creation.
• Supervise high-value procurement and contract performance.
• Manage strategic vendor selection and long-term supplier partnerships.
• Ensure compliance with internal policies and external regulations.

Planning & Performance

• Foster a culture of accountability, high performance, and continuous improvement.
• Translate strategy into executable business plans.
• Lead annual business planning and long-term strategic initiatives.
• Monitor business performance and report results to senior leadership.

People, Leadership & Culture

• Promote accountability, innovation, and performance within managed functions.
• Ensure succession planning, leadership development, and workforce sustainability.
• Engage employees to resolve challenges and strengthen alignment with objectives.

SKILLS, QUALIFICATIONS & EXPERIENCE:

Key Success Factors

Driving Operational & Strategic Synergies

• Optimize physical and digital infrastructure by centralizing support functions.
• Align talent strategy directly with planning and performance objectives.
• Link People & Culture initiatives and technology investments to revenue growth.

Managing Complexity & Transformation

• Lead complex, cross-functional initiatives such as digital transformation programs.

Digital & Data Maturity

• Drive adoption of generative AI across IT and Procurement.
• Advance from descriptive reporting to predictive and performance analytics.

Brand Stewardship

• Ensure alignment between corporate culture and external brand perception.
• Maintain consistency between internal values and external communication.

People Leadership & Organizational Culture

• Promote a values-driven, innovative culture reflecting Oman s identity.
• Transition from traditional HR to accountability-driven operating models.

SKILLS & COMPETENCIES:

Functional Skills

• Financial Acumen: Budgeting, capital allocation, and cost optimization.
• Project & Change Management: Leading complex cross-functional initiatives.
• Systems Governance: ERP and HRIS integration expertise.
• Cybersecurity: Zero-trust principles, data privacy, and threat mitigation.
• Strategic Planning: OKRs, Balanced Scorecards, SWOT/PESTEL.
• Business Continuity: Contingency and crisis response planning.
• Regulatory & ESG Leadership: Labor laws, environmental regulations, ESG reporting.

Behavioral Skills

• Strategic and systems thinking.
• Cultural leadership and trust-building.
• Data storytelling and executive communication.
• Relationship management with internal and external stakeholders.
• Integrity, resilience, transparency, and ethical judgment.
• Coaching mindset, mediation capability, and team leadership.