Career Development Coach

Scale Army

Key Responsibilities:

Client Meetings & Coaching

• Meet with clients daily, providing personalized coaching and support to ensure they are progressing in their learning journey.
• Set up study plans tailored to each client s needs, goals, and timelines.
• Keep clients encouraged, motivated, and on track with their learning objectives.
• Recognize and address clients' needs, adjusting coaching strategies as necessary to help them succeed.

Career Development Support

• Provide guidance on career concepts such as Office 365 skills, project management skills, and other valuable professional development topics.
• Engage in value-based conversations, focusing on helping clients realize their career goals and improve their skills.
• Share insights, advice, and encouragement to ensure clients stay on track with their career advancement plans.

Stakeholder Engagement & Communication

• Maintain strong relationships with clients, understanding their evolving needs and ensuring consistent communication.
• Use RingCentral for dialer communications, follow-ups, and keeping track of client progress.
• Regularly update and engage stakeholders to keep them informed on client progress and achievements.

Technical Proficiency & Tool Usage

• Demonstrate strong technical skills with tools like Office 365, Trello, Zoom, and the company s proprietary learning platform.
• Ensure clients are comfortable and proficient with using the tools necessary for their training and career development.
• Ensure efficient management of client data and communication via the learning platform.

Mentorship & Potential Growth

• While not initially a mentoring role, there is potential for growth into a mentor position as you gain experience and build client rapport.
• Guide and support clients with a passion for helping them succeed and achieve their career goals.

What Success Looks Like:

• Consistently meeting or exceeding client goals and expectations.
• Strong, long-lasting relationships with clients, leading to high client satisfaction and retention.
• Motivated and engaged clients who feel supported and encouraged throughout their learning journey.
• Effective use of technology to manage communication, client progress, and follow-ups.