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Nationality
Emirati (UAE)
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
esponsibilities
• Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
• Performs clerical duties as assigned.
• Assists in training new hires as directed.
• Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
• Accepts assignments as designated by the Call Centre Supervisor.
• Adheres to the hospital / departmental policies and procedures.
• Recognizes the cultural needs of the patients.
Desired Candidate Profile
Qualifications
- High school, Diploma, Bachelor
Employment Type
- Full Time
Company Industry
- Medical
- Healthcare
- Diagnostics
- Medical Devices
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Representative
- Tele Customer Service Executive
NMC healthcare LLC
NMC is a diversified business conglomerate. One of the focus areas being Healthcare, with Specialty Hospitals, Medical centres and Clinics across the UAE.