Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell the services
Entering accurate and detailed data into the system
Meeting key performance indicators, like call to resolution time, customer satisfaction(CSAT), Average Handling Time (AHT), etc.
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Qualifications:
Bachelor s Degree (Medical / Healthcare Background preferred)
Experience :
Similar work experience in UAE for 2 to 3 years.
Company Industry
Department / Functional Area
Keywords
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
ARMADA PHARMACY DMCC
Similar Jobs
Call Center Agent
ZULEKHA HOSPITAL LLC
- 1 - 4 Years
- Dubai - United Arab Emirates (UAE)
Customer Service Officer
Oil & Gas Multinational Company
- 1 - 6 Years
- Dubai - United Arab Emirates (UAE)
Customer Care Executive
Confidential Company
- 0 - 5 Years
- Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)