Business Process Controller

Parsons Corporation

What You'll Be Doing:

• Monitors and controls the Facilities and Buildings processes, policies and procedures to ensure efficiency and quality.

• Performs quality assurance checks and addresses any discrepancies.

• Collaborates with team members to meet production targets and ensure safety protocols are followed.

• Reviews Document Control Compliance and submitting Project Documents and tracking the workflows and following up on overdue documents.

• Provides technical guidance to lower-level staff assigned to the Document Control department.

• Prioritizes, assigns and monitors workload to ensure project deliverables meet schedule. Establishes clear/concise work standards and goals for staff.

• Provides training and development, reviews work produced, completes performance evaluations, conducts employee counseling, and takes corrective action as necessary.

• Resolves non-routine help desk issues and inquiries related to document controls (e.g., resolving access issues).

• Provides on-demand request services to the PM, delivery order managers, functional group leads, and staff. Some examples: (1) providing labor forecast reports to delivery order managers on anticipated document control support requirements; (2) creating/formatting customized electronic libraries in SharePoint for collaboration and document management.

• Identifies and coordinates document control resources to support program team members, and serves as a liaison to client counterparts.

• Administers and maintains mailbox traffic, electronic documentation, incoming record logs, project library, distribution lists, and permissions and security groups.

• Provides backup support to document control staff for processing daily incoming mailbox traffic.

What Required Skills You'll Bring:

• Diploma or Bachelors in any discipline. (or equivalent)

• Min. 8 years of related work experience.

• Expertise in Aconex and EDMS is a must. Experience in Power BI a plus.

• Knowledgeable of document control work processes and utilization of electronic systems for document management, as well as corporate procedures related to document management.

• Must also possess a thorough knowledge of database concepts, project-related software, and the ability to train others in its use.

What Desired Skills You'll Bring:

• Motivated, team player that is self sufficient and understands the importance of quality and compliance with document control procedures

• Ability to perform in a lead capacity, excellent written and oral communication skills, and a thorough knowledge of industry practices and company policies and procedures are required.