Business Process Analyst

Arma-HSA

Employer Active

Posted on 22 Sep

Experience

5 - 10 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Summary
Silk Link (Logistics & Distribution) a sister company of Arma Group, proudly operating under the umbrella of HSA Group is looking for a Business Process Analyst to join our growing team.
The role plays a vital part in optimizing processes across supply chain, sales, marketing, procurement, and distribution. You will act as a bridge between business stakeholders and technology teams, ensuring that workflows are lean, standardized, and effectively supported by enterprise systems. This position is crucial for driving efficiency, reducing costs, accelerating time-to-market, and enhancing customer satisfaction in the fast-paced FMCG industry.

Key Responsibilities

  • Map and analyze end-to-end processes across manufacturing, logistics, and retail execution.
  • Identify inefficiencies, bottlenecks, and improvement opportunities.
  • Lead root cause analysis for issues like inventory, order fulfillment, or forecasting variances.
  • Collaborate with cross-functional teams to streamline workflows.
  • Support ERP systems (SAP, Oracle, Odoo) and automation initiatives.
  • Create SOPs, workflow documentation, and dashboards for management visibility.
  • Track KPIs to measure process efficiency and recommend continuous improvements.

Desired Candidate Profile

  • Bachelor s degree in business administration, Industrial Engineering, Supply Chain Management, Information Systems, or a related field is required.
  • A minimum of 3 5 years of proven experience in a business process analysis, operations excellence, or supply chain management role, preferably within the FMCG industry or a related consumer goods sector.
  • Problem-Solving Skills: Proactive in identifying issues and resourceful in finding effective and sustainable solutions.
  • Collaborative Spirit: A team player with excellent interpersonal skills, capable of building strong relationships and fostering collaboration across departments.
  • ERP Systems: Hands-on experience and strong understanding of Enterprise Resource Planning (ERP) systems such as SAP, Odoo, or Oracle.
  • Business Intelligence Tools: Proficiency in using BI and data visualization tools like Power BI, Tableau, or Qlik Sense to analyze data and create insightful reports.
  • Process Modeling Tools: Expertise in using process mapping and modeling software such as Microsoft Visio, Draw.io, Lucid chart, or similar BPMN tools.
  • Productivity Suite: Advanced proficiency in Microsoft Office Suite, particularly Excel, for data analysis and modeling.
  • A strong, demonstrable understanding of the end-to-end FMCG value chain, including production cycles, seasonal demand fluctuations, distributor and retailer networks, and trade marketing dynamics.
  • Familiarity with process improvement methodologies such as Lean, Six Sigma, or Kaizen is highly advantageous.

Company Industry

Department / Functional Area

Keywords

  • Business Process Analyst

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