Business Development Manager

MAKREATE.com

Key Responsibility Areas in Order of Importance

• Sales Strategy and Execution:
  Close deals with new clients via cold outreach, inbound leads, and strategic follow-ups
  Support ongoing outbound efforts, including messaging, ads, and outreach coordination

• Relationship Management:
  Act as the single point of contact for your assigned clients
  Maintain trust, follow-up regularly, and ensure high satisfaction
  Support client retention and prevent churn

• Client Communication & Coordination:
  Understand client needs and communicate them to the internal team
  Coordinate timelines, expectations, and feedback
  Ensure all deliverables are aligned with what was promised in the sales stage

• Lead Generation Support:
  Assist in cold outreach campaigns via email/LinkedIn/social DMs
  Work with digital marketers and use ad tools to generate leads (training provided if needed)

• Sales Reporting & Pipeline Tracking:
  Keep CRM or tracking sheet updated
  Log lead progress, client status, and follow-ups
  Prepare weekly updates for internal review

Other related activities that might help and be possible

Must Have

Strong ability to close deals and handle objections
Strong relationship management and client-facing communication
Problem-solving ability and comfort wearing multiple hats
Willingness to help with cold outreach campaigns
Research skills or willingness to learn
Good English communication
Proof of past work in a sales/relationship-focused role
Experience selling digital services, creative agency offerings, or tech-based solutions is a big plus

Good to have

Experience in a similar hybrid sales/account role
Experience with outbound tools or ad platforms
Any other digital marketing skills not mentioned above
Arabic speaking or writing ability

Not really required

A degree in a related or unrelated field
A certification
Any kind of qualification