Business Analyst for Business management solutions

Azkatech

Role Overview

We re looking for a self-motivated Business Analyst who thrives on learning, collaboration, and driving impactful ERP solutions.


Key Responsibilities

1. Requirements Elicitation & Analysis

Stakeholder Identification & Engagement


Map and engage finance, sales, HR, warehouse, and other department leads


Create RACI matrices and escalation paths



Interviewing & Active Listening


Conduct structured interviews, workshops, and documentation reviews


Ask clarifying questions, listen for pain points, and document insights


Facilitation of Workshops & Discovery Sessions


Lead gap-analysis workshops, whiteboarding sessions, and system walkthroughs



2. Business Process Mapping & Optimization

Process Mapping


Develop As-Is and To-Be process diagrams (BPMN, swimlane) using Lucidchart, Visio, Draw.io or similar tools.


Optimization & Automation


Identify inefficiencies and recommend automation and best-practice improvements



3. ERP Support, Implementation & Fit/Gap Analysis

Module Recommendation


Map business needs to native Odoo modules or features (CRM, Inventory, Accounting, HR, etc.) and collaborate with Odoo consultants and functional team to develop a complete solution


Configuration & Testing


Support system setup, configuration, and user-acceptance testing when needed


Gap & Fit Analysis


Create fit-gap and traceability matrices; assess customization vs. configuration trade-offs (with the help of Odoo consultants and functional team)



4. Use Case, User Story & Functional Specification Development

Write detailed user stories with acceptance criteria


Produce BRDs, FRDs, and MoSCoW-prioritized requirement documents


Maintain sign-off sheets and change-control logs



5. Training, Documentation & Validation

User Guides & Training


Develop end-user documentation and run training sessions to ensure adoption


Documentation & Stakeholder Validation


Validate requirements with stakeholders; manage sign-off and version control



6. Stakeholder Communication & Project Collaboration

Serve as liaison between business units, developers, and vendors


Provide regular progress updates and risk assessments


Build trust through empathy, adaptability, and clear communication



7. Analytical & Critical Thinking

Apply root-cause analysis (5 Whys, Fishbone) and SWOT as needed


Challenge assumptions to ensure solutions address real business problems



Qualifications & Experience

2 7 years as a Business Analyst in the ERP domain (Odoo experience is a strong plus)


Bachelor s degree in Business Administration, Finance or Information Systems


Proven experience with stakeholder engagement across finance, sales, HR, and operations


Strong analytical, problem-solving, and critical-thinking skills


Proficiency in business process modeling tools


Excellent written and verbal communication skills


Familiarity with Agile methodologies, user-story writing


Experience with financial system setup (GL, AR/AP, cost-center reporting)


Preferred:


Certifications such as CBAP or Odoo Certification

Prior hands-on experience with other ERP platforms (SAP, Oracle, Dynamix )