Branch Manager

Rachidi Home

Main Tasks and responsibilities:

• Oversee all daily activities within the Branch, ensuring smooth operations and adherence to Company policies, procedures, and quality standards.
• Identify, assess, and manage operational risks within the Branch.
• Drive sales growth and meet monthly sales targets set by the Company.
• Develop and execute sales strategies to boost foot traffic and conversion rates.
• Analyze sales performance and adjust strategies to maximize revenue.
• Ensure a high level of customer satisfaction by delivering excellent service.
• Address customer concerns and resolve any issues or complaints promptly.
• Assist the Sales team in maintaining customer relationships, negotiating, and closing deals.
• Establish and maintain strong relationships with key customers to drive loyalty and repeat business.
• Conduct regular performance reviews for employees and provide constructive feedback to support their growth and alignment with Branch goals.
• Monitor inventory levels and coordinate with the Stock Controller for stock replenishment.
• Coordinate with the Visual Merchandiser to organize and maintain Branch displays and product presentation, ensuring an attractive and effective layout for customers.
• Prepare regular reports on Branch performance, including sales, stock levels, and customer feedback, to assess overall effectiveness and identify areas for improvement.