Branch Manager
Confidential Company
Posted on 2 Sep
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Experience
1 - 4 Years
Monthly Salary
AED 2,500 - 4,500 ($676 - $1,216)
Job Location
Education
Intermediate School
Nationality
Filipino, Sri Lankan
Gender
Male
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Oversee daily operations to ensure efficiency and adherence to company policies, driving operational excellence throughout the branch.
- Lead and mentor a diverse team, fostering a culture of collaboration and accountability to achieve performance targets and enhance employee engagement.
- Develop and implement strategic business plans to achieve branch growth, focusing on market expansion and customer acquisition in the local area.
- Analyze financial reports and key performance indicators, making data-driven decisions that optimize profitability and reduce operational costs.
- Enhance customer relations by addressing concerns and feedback promptly, ensuring a high standard of service that builds long-term loyalty.
- Monitor compliance with regulatory requirements and internal controls, safeguarding the branch's reputation and mitigating risks.
- Conduct regular training sessions for staff to improve product knowledge and sales techniques, empowering them to exceed customer expectations.
- Manage branch budgets and forecasts, ensuring effective allocation of resources to support business objectives and maximize returns.
- Collaborate with cross-functional teams to execute marketing initiatives and community engagement programs that raise brand awareness.
- Prepare and present reports to senior management on branch performance, highlighting achievements and identifying areas for improvement.
Desired Candidate Profile
- Bachelor's degree in Business Administration, Finance, or a related field is essential for foundational knowledge in management and operations.
- A minimum of 5 years of progressive experience in retail banking or branch management, showcasing a proven track record of success in similar roles.
- Relevant certifications such as Certified Branch Manager (CBM) or equivalent are highly desirable, indicating commitment to professional development.
- Experience in the financial services industry is preferred, providing insight into customer needs and market trends.
- Proficiency in financial analysis software and branch management tools, enabling effective decision-making and performance tracking.
- Strong leadership qualities with the ability to inspire and motivate a team, creating a high-performance culture within the branch.
- Excellent communication skills in the local language and English, facilitating effective interaction with customers and stakeholders.
- Demonstrated problem-solving abilities, with a proactive approach to identifying challenges and implementing innovative solutions.
- Cultural awareness and sensitivity, especially in diverse markets, to effectively engage with customers from various backgrounds.
- Willingness to travel occasionally for training and meetings, ensuring alignment with corporate strategies and objectives.
Employment Type
- Full Time
Company Industry
- Retail
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Branch Supervisor
- Operations Manager
- Branch Operations
- Sales Strategy
- Market Expansion
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Confidential Company
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