Branch Manager - Fashion

TAMAA

The branch Store Manager will be responsible for overseeing daily store operations, managing staff, ensuring customer satisfaction, driving sales, and maintaining inventory control. The role requires a dynamic individual who is passionate about fashion and retail, with strong leadership skills to drive performance and create an engaging shopping experience for customers.

Key Responsibilities:

Store Operations:

• Oversee daily store operations, ensuring smooth functioning.
• Monitor inventory levels and ensure adequate stock is available.
• Implement visual merchandising strategies to ensure the store is aesthetically appealing.
• Manage store budget, including controlling costs and maximizing profitability.

Staff Management:

• Recruit, train, and manage staff, including sales associates and cashiers.
• Conduct regular performance reviews and provide feedback.
• Organize staff schedules and ensure adequate coverage during peak times.
• Motivate team to achieve sales targets and provide excellent customer service.

Customer Experience:

• Maintain high standards of customer service to ensure satisfaction and retention.
• Handle customer inquiries, complaints, and returns professionally.
• Implement customer loyalty programs and promotions to drive sales.

Sales & Marketing:

• Drive store sales through effective merchandising and promotions.
• Analyze sales data to identify trends, and adjust strategies accordingly.
• Work with the marketing team to plan in-store events and promotions.

Financial Management:

• Track sales performance and work to meet or exceed sales goals.
• Handle store financials, including cash management and reconciliation.

Compliance:

• Ensure compliance with all health, safety, and labor regulations.
• Maintain accurate records and reporting for auditing purposes.