Bowling Technician

Client of Creative HR Consultancy

Job Summary:

• Perform daily morning and closing checks of pinsetters and lanes.
• Maintain pinsetters and lanes at the highest working standards.
• Diagnose, rectify, and repair all mechanical & electrical issues in Brunswick GSX pinsetters.
• Apply all necessary preventive maintenance to Brunswick GSX machines.
• Troubleshoot, repair, and maintain lane oiling and conditioning machines.
• Manage and oversee the Brunswick Vector Scoring System.
• Provide training and guidance to staff on bowling technical systems and scoring.
• Deliver excellent customer service by assisting guests and addressing concerns.
• Work closely with the team to report, log, and resolve faults efficiently.
• Ensure proper follow-up and updating of bowling spare parts inventory.
• Order necessary spare parts and coordinate with management for approval.
• Enforce house rules to ensure safety of customers, machines, and accessories.
• Organize and manage bowling tournaments and events as assigned.
• Share ideas and suggestions with management to improve performance, reputation, and revenue of the bowling center.
• Provide regular updates and reports on technical and operational issues.
• Train and mentor other staff on technical and operational aspects.

Requirements & Skills:

• Proven experience as a Bowling Technician, preferably with Brunswick GSX machines.
• Strong technical knowledge of mechanical and electrical troubleshooting.
• Experience handling lane oiling and conditioning machines.
• Ability to work under pressure in a fast-paced environment.
• Strong teamwork and communication skills.
• High energy, proactive, and problem-solving mindset.
• Basic literacy and numeracy skills.
• Flexibility with work schedules, including weekends and holidays.
• Positive outlook with a can-do attitude.
• Customer-focused with the ability to engage and communicate confidently with guests.