Banquet Operations Manager

The Ned

Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned s Club, a private members club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.

Responsibilities:

• Manage and supervise banquet operations, ensuring events are executed flawlessly from start to finish.
• Work closely with clients to understand their event needs and provide tailored service to exceed expectations.
• Coordinate with kitchen, catering, and other departments to ensure smooth and efficient event operations.
• Oversee banquet setup, including d cor, seating arrangements, and audio-visual needs.
• Supervise and train banquet staff, ensuring adherence to service standards and operational procedures.
• Ensure timely and efficient service during events, maintaining high standards of hospitality.
• Handle client inquiries, requests, and concerns professionally and promptly.
• Monitor inventory levels of banquet equipment and supplies, ensuring adequate stock is available for events.
• Manage budgets and control costs while maintaining high levels of guest satisfaction.

Qualifications & Competencies:

• Proven experience as a Banquet Manager or in a similar role in the hospitality industry.
• Strong leadership, communication, and organizational skills.
• Exceptional attention to detail and ability to manage multiple events simultaneously.
• Knowledge of food and beverage operations, event planning, and customer service.
• Ability to work under pressure and adapt to changing event requirements.
• Flexible schedule, including the ability to work evenings, weekends, and holidays as required.
• Proficiency in MS Office and event management software.