Back Office Sales Coordinator

TTC Technologies

Job Description

• ERP System Management: Serve as the primary user for sales-related transactions on the ERP system. This includes creating Sales Orders (SOs), processing Invoices, managing stock reservations, and tracking delivery notes.
• Sales Documentation: Ensure all sales documents (Quotations, Contracts, Purchase Orders from clients) are filed, verified, and accurately reflected in the system for both internal and external audits.
• Cross-Functional Coordination: Act as the middle-mile link, communicating order status and documentation flow between:
• Sales Team: To provide updates on order status and stock availability.
• Logistics/Warehouse: To coordinate delivery schedules and shipping details.
• Finance Team: To ensure correct invoicing and payment tracking.
• After-Sales Documentation: Facilitate the smooth handover to the After-Sales/Technical Support team by ensuring all necessary project documentation and warranties are prepared and transferred upon project completion.
• Administrative Support: Maintain and update customer files, process expense reports for the sales team, and generate basic weekly/monthly sales reports from the ERP.

• Requirements:

1. Education: Bachelor's degree in Business Administration, Commerce, Accounting, or a relevant field.
2. Experience: 0 to 3 years in a clerical, administrative, or back-office environment.
3. Technical Skills: Strong command of Microsoft Excel (mandatory) for tracking and reporting. High comfort level with learning new software/systems.
4. Soft Skills: Exceptional attention to detail and organizational skills. Highly organized, reliable, and able to manage high volumes of paperwork/digital data. Good professional Arabic and English communication.
5. Should be comfortable using marketing automation platforms and CRM, ERP systems.