AX-005: Dynamics AX Help Desk
CompactSoft
Posted 30+ days ago
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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Category
Microsoft Dynamics Axapta/Department
Job Reference Number
AX-005
Job Title
Dynamics AX Help Desk
General Requirements:
- Hard worker
- Ability to work under stress
- Self motivated
- Dedicated
- Well organized
- Ability to work in a team
Job Requirements:
- Minimum Qualifications :bachelor degree
- Experience : not less than one year in supporting customers in Microsoft dynamics AX
- Excellent command of English language
Familiarity and knowledge :Core application functionality
Implementation methodology
Application technology stack
Related Microsoft technologist such as Microsoft SQL Server, Microsoft Exchange Server, Microsoft NET, Microsoft office SharePoint portal server, Microsoft Biztalk server
Industry knowledge
Job Description:
- Provide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX)
- Respond to queries either in person or over the phone.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems Microsoft dynamics AX
- Respond to email messages for customers seeking help.
- Ask questions to determine nature of problem.
- Walk customer through problem-solving process
- Follow up with customers to ensure issue has been resolved.
How to apply for a career opportunity at CompactSoft ?
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Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- AX-005: Dynamics AX Help Desk
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CompactSoft