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Experience
3 - 4 Years
Job Location
Education
Bachelor of Technology/Engineering(Automobile), Bachelor of Business Administration(Management), MBA/PG Diploma in Business Mgmt(Marketing)
Nationality
Any Nationality
Gender
Any
Benefits
Accomodation, Medical Insurance
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
Greet customers and listen to their concerns about their vehicles.
Create detailed service orders and explain repair recommendations clearly.
Communicate effectively between customers and the service team.
Provide accurate estimate of repair costs and completion times.
Follow up on the vehicle status and keep customers informed throughout the process.
Ensure customer satisfaction by resolving any service related issues promptly.
Maintain accurate service records and documentation.
Promote additional services or maintenance when appropriate.
Desired Candidate Profile
Arabic speaking is Mandatory.
Diploma or Bachelor's Degree required (automotive or related field preferred).
Previous experience as a Service Advisor or in a Customer Service role (automotive industry experience preferred).
Strong communication and interpersonal skills.
Basic understanding of automotive systems and repair terminology.
Ability to multitask and stay organized in a past-paced environment.
Computer literacy (experience with dealership management system is a plus).
Benefits
Employment visa for self as per company policy.
Sharing Accommodation.
Transportation (From company accommodation).
Air ticket once in every two years as per comp[any policy.
Medical Insurance (As per Grade)
Languages
Arabic - Mandatory.
English - preferred/required for communication and documentations.
Job type: Full time.
Employment Type
- Full Time
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Engineering
Keywords
- Vehicle Service Advisor
- Relationship Building
- Problem-Solving
- Automotive Service Coordinator
- Customer Service
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Auto Nation Services
Auto Nation Services is a trusted Premium cars service centre dedicated to delivering exceptional customer service and high-quality vehicle maintenance and repair solutions. We are seeking a motivated and professional Service Advisor to join our team and serve as the key link between our customers and workshop Supervisor.
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