Asst. Manager / Supervisor - Outbound Holidays

Magic Tours & Hospitality

• This position is expected to and handle a successful leisure, cruises and MICE business and generate sales while supporting the retail and B2B divisions
• Handle the leads generated from various sources and ensure that we are converting those leads to bookings.
• Generate leads from Travel Agencies and other corporate houses for packages.

• Identify the opportunities where we could operate fixed departure programs during our peak season
• Prepare packages based on the market demands and prepare fliers as and when needed and get the same marketed through social media channels.
• Do the domestic contract with the hotels and other ground services in Qatar and abroad based on demand.
• Organize product presentations and promos on malls and compounds for our packages on weekends and other off days to reach out to the clients.
• Prepare and manage media plans in terms of advertisements and marketing
• Responsible for the digital marketing which includes designing and sending newsletters to all the customers on regular basis, updating the face book page with promotions, SMS marketing on regular intervals etc.
• Manage our retail website with new products, promotions and updates
• Conduct periodic training for the staff in handling the leisure bookings and tour packages
• Doing regular visits to potential corporate clients for better client loyalty and business conversions.
• Support our B2B division in terms of handling hotels reservations and other areas when they need assistance.
• Doings sales presentations in other travel agencies for marketing our packages
• Ensure that customer / supplier payments are managed properly.
• Other responsibilities management may demand as and when needed.

Preferred candidate profile

• Experience: At least 5 years in the travel industry, especially in leisure, cruises, and MICE.
• Sales & Lead Generation: Ability to generate and convert leads into bookings, consistently meeting sales targets.
• Client Relationship Management: Strong skills in maintaining and growing relationships with corporate clients and travel agencies.
• Product Development: Experience creating tour packages and handling contracts with hotels and service providers.
• Digital Marketing: Knowledge of social media, email newsletters, and SMS marketing, as well as website management.
• Negotiation Skills: Ability to negotiate contracts with hotels and service providers.
• Presentation Skills: Comfortable conducting product presentations and promotions to engage potential clients.
• Target-Oriented: Ability to meet sales targets, such as converting at least 250 packages per year.
• Team Collaboration: Experience in training staff and supporting other teams as needed.
• Payment Management: Ability to manage customer and supplier payments.

Skills & Competencies:

• Communication: Strong communication skills, both written and verbal.
• Digital Tools: Experience with digital marketing tools and website management.
• Time Management: Ability to manage multiple tasks and prioritize effectively.
• Problem-Solving: Ability to handle challenges and find solutions.
• Language: Fluent in English (knowledge of Arabic or other languages is a plus).
• Adaptability: Ability to work in a fast-paced, changing environment.

Education:

• A Bachelor's degree in Tourism, Business, Marketing, or a related field is preferred.

Perks and benefits

• Competitive Salary With performance-based incentives.
• Health Insurance: Medical Health Card
• Annual Leave: Paid vacation days.
• Travel Opportunities: Discounts and opportunities for personal travel.
• Professional Development: Access to training and career growth opportunities.
• Dynamic Work Environment: A fast-paced and collaborative team.