Assistant Reception and Reservation Manager
LPM Restaurant & Bar
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What will you do:
- Deliver outstanding guest experiences in line with LPM standards, building strong relationships with both new and regular guests.
- Ensure top level guest recognition; oversee the VIP list and keep it up to date.
- Lead the booking strategy and share accurate monthly reports with GM, Head Chef, and key stakeholders.
- Maintain and update the guest database to support personalized and memorable experiences.
- Oversee the reservation system, ensuring accuracy and optimizing processes.
- Troubleshoot system issues and use reporting tools to improve operational efficiency.
What you need:
- 3+ years experience in hospitality in a similar role as head hostess/events/cabin crew (airlines)
- Experience in the hospitality industry and being familiar with the local hospitality scene
- Mentoring and training skills
- Ability to work in a fast-paced environment and remain calm under pressure.
- English fluent oral and written. Any additional languages preferred.
- Familiarity with reservation system 7Rooms
Desired Candidate Profile
What you need:
- 3+ years experience in hospitality in a similar role as head hostess/events/cabin crew (airlines)
- Experience in the hospitality industry and being familiar with the local hospitality scene
- Mentoring and training skills
- Ability to work in a fast-paced environment and remain calm under pressure.
- English fluent oral and written. Any additional languages preferred.
- Familiarity with reservation system 7Rooms
Company Industry
- Restaurants
- Catering
- Food Services
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Assistant Reception And Reservation Manager
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LPM Restaurant & Bar
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