Assistant Manager, Security Operations Center (SOC)

Confidential Company

Job Description

Roles & Responsibilities

Desired Candidate Profile

• Required: Bachelor’s degree in security, information-security, risk management, or related field. • Preferred: Certified Information Systems Security Professional (CISSP) • Preferred: Systems Security Certified Practitioner • Required: Minimum 3 years’ leadership experience in Security, Crisis Management, or Cyber Security • Required: Minimum 3 years’ leadership experience in Security Operations Center • Required: Minimum 2 years’ Security Operations Center experience in a Maximum-Security Environment • Preferred: 2 years' experience working on Genetec and Mission Control • Strong leadership and team management skills with the ability to supervise and motivate SOC staff. • Effective communication skills, both verbal and written, with confidence in interacting with internal stakeholders and external agencies. • Self-starter with strong analytical, organizational, and decision-making abilities to manage complex situations under pressure. • Detail-oriented with a commitment to accuracy in reporting and documentation. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with SOC software platforms. • Ability to work flexible shifts and adapt to changing operational demands. • Maintains discretion, professionalism, and strict confidentiality in handling sensitive security information. • Experience in monitoring performance metrics, maintaining SLAs, and driving continuous improvement. • Solid understanding of incident management, escalation protocols, and emergency response best practices. • Knowledge of physical security systems (CCTV, access control, alarm monitoring) and operational troubleshooting.