Assistant Manager

Client of Cutting Edge Recruitment

Position Purpose:

A large dining and hospitality group in Saudi Arabia is looking for an energetic and hands-on Assistant Manager (AM) to support day-to-day operations across its restaurants and catering services. This role is ideal for someone passionate about great food, smooth service, and team support. The Assistant Manager will work closely with restaurant managers and senior staff to help maintain efficient operations, assist with staff development, and ensure guests always have a great experience. If you re organized, motivated, and ready to grow within a fast-moving hospitality brand, we d love to hear from you.

Main Responsibilities of Assistant Manager:

• Support restaurant managers in overseeing daily restaurant and catering operations to ensure quality service and customer satisfaction.
• Help monitor staff performance and provide guidance and support as needed.
• Ensure compliance with health and safety regulations within assigned locations.
• Assist in managing inventory, helping to maintain optimal stock levels and minimize waste.
• Support the delivery of exceptional customer service in restaurants and catering events.
• Address customer feedback and complaints promptly, working to resolve issues and maintain loyalty.
• Assist in initiatives designed to improve customer experience and retention.
• Help monitor financial performance, including revenue and expenses, and report concerns to management.
• Identify opportunities for cost savings while maintaining service quality.
• Assist in recruiting, training, and developing restaurant staff.
• Participate in staff performance evaluations and help implement improvement plans.
• Promote a positive work environment encouraging teamwork and professional growth.
• Support the execution of marketing campaigns and special events to attract and retain customers.
• Assist with the preparation for new restaurant openings or catering service expansions.

Qualifications:

• 2+ years of experience in restaurant or hospitality operations.
• Strong customer service and communication skills.
• Ability to lead and motivate teams.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Fluent in English, both spoken and written.