Assistant Manager

Qiddiya Investment Company

Responsibilities

• Lead the implementation and management of Microsoft 365 services, ensuring they are utilized effectively across the organization.
• Collaborate with IT, business units, and stakeholders to assess M365 needs and tailor solutions accordingly.
• Provide training and support to employees on M365 applications and best practices to optimize usage.
• Monitor system performance and user feedback to identify areas for improvement.
• Develop and maintain documentation related to M365 processes, configurations, and support resources.
• Ensure compliance with security and data management policies related to M365 solutions.
• Stay updated with M365 updates and features, making recommendations for enhancements aligned with business needs.
• Assist in troubleshooting and resolving technical issues related to M365 apps and services.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 4+ years of experience in managing Microsoft 365 environments or similar technology platforms.
• Strong understanding of M365 applications including SharePoint, Teams, OneDrive, and Exchange.
• Experience in configuring and managing security settings and compliance within M365.
• Excellent communication and interpersonal skills with the ability to work collaboratively.
• Strong problem-solving skills and a proactive approach to overcoming challenges.
• Ability to manage multiple projects and priorities effectively in a fast-paced environment.
• Relevant certifications in Microsoft 365 are a plus.