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Experience
5 - 7 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What You ll Be Doing:
- Support the smooth execution of retail investment and bancassurance products, ensuring transactions are processed efficiently and accurately.
- Work closely with product managers and internal teams to align offerings with customer needs and regulatory standards.
- Bring deep expertise in investment and insurance products to guide operational decisions and elevate service delivery.
- Implement best practices to boost operational efficiency and enhance the overall customer experience.
- Monitor operational data to spot trends, resolve issues, and identify opportunities for product performance enhancement.
- Ensure full adherence to legal and regulatory requirements across all retail investment and insurance activities.
- Partner with compliance and risk teams to assess product risks and embed effective controls.
- Prepare and maintain thorough documentation to support regulatory audits and internal reviews.
- Foster productive partnerships with internal stakeholders and external service providers to ensure seamless operations.
- Serve as the key contact for operational queries related to investment and insurance services, providing timely and informed support.
Desired Candidate Profile
What We re Looking For :
- Education: Bachelor s degree in finance, Business Administration, Economics, or a related field is required. Advanced certifications in investments or insurance are preferred.
- Experience: Minimum of 5 years of banking experience, including at least 2 years in a leadership role. Proven ability to operate independently with minimal supervision, demonstrating strong ownership and accountability in delivering results.
- Industry Exposure: Experience in banking or financial services
- Strong understanding of banking products within the assigned vertical, enabling effective support and strategic input.
- Skilled in interpreting data, generating reports, and extracting actionable insights to drive performance and decision-making.
- Proven ability to manage and deliver customer fulfilment projects on time, ensuring alignment with business goals.
- Familiar with banking systems and adept at integrating technology to streamline operations and enhance service delivery accuracy, and timely execution across the unit.
- Capable of leading and inspiring teams, fostering a culture of collaboration, accountability, and continuous improvement.
- Strong communicator with the ability to clearly convey expectations, provide feedback, and engage stakeholders across functions.
- Committed to the Mission Zero culture, ensuring prompt, accurate, and empathetic resolution of customer needs.
- Dedicated to personal and professional development, staying current with industry trends and evolving best practices.
- Skilled in building and maintaining productive relationships with internal teams and external partners to support business objectives.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Finance
- Treasury
Keywords
- Assistant Manager – Customer Fulfilment - Retail Investment & Bancassurance
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Rak Bank
About the role: Reporting to the Senior Vice President & Head of Internal Audit Wholesale & Business Banking, you ll collaborate with a focused team of 4 professionals and 12 cross-functional members within Group Internal Audit. Together, you ll help strengthen internal controls, drive service excellence, and support the bank s commitment to integrity and innovation.
As Assistant Manager Retail Investments & Bancassurance, you ll play a key role in supporting the management and oversight of the bank s retail investment products and insurance services. This includes ensuring operational efficiency, regulatory compliance, and enhancing customer value through well-structured financial offerings and strategic insurance partnerships.
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