Assistant Facility Manager Jones Lang LaSalle

POSITION GOALS

• Leadership: Understand the client s key business drivers, and ensure priorities are aligned with Jones Lang LaSalle deliverables
• Client /Stakeholder Management: Manage relationship with the site Client stakeholders and the organization s counterparts in Corporate Real Estate management and Develop and maintain a detailed understanding of the Client s business and key factors influencing their requirement for our services.
• Finance Management and Cost Control
• Site Operations Management
• Contract Management: Ensure adherence to the contract
• Budget Handling, reporting, forecasting, PO issuance
• Delivery of services to operate and maintain the properties including financial, technical, maintenance, procurement, and vendor management
• Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers/service providers to the site.
• Project Management

DUTIES AND RESPONSIBILITIES

• Be familiar with and operate to the Scope of Work as defined in the Master Agreement.
• Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services.
• Review and spot-check to ensure that suppliers/service providers are meeting contractual obligations to the client.

• Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency.

• Ensure that detailed floor inspections are routinely conducted and reported on timely manner
• Ensure that the Work Order system (Corrigo) is maintained efficiently for rectification of any defective items/services and ensure that these are addressed in a timely manner
• Ensure PPM/Statutory work and relating equipment is properly scheduled, maintained, and reported
• Ensure all working environments meet all requisite EH&S Standards.
• Manage and assist with operational needs of the Site as Reception, Meeting room preparation (moving folding wall, equipment etc), landlord interaction,
• Assist as a key team member in responses to emergency situations
• Provide backup support for the account team members in times of absence
• Establish and nurture a close relationship and strong communication pattern with the Client, local Stakeholders, and client employees
• Support and manage the change control process
• Responsible for direct management of all resources involved in the delivery of services.
• Responsible for the implementation of technology systems to support service delivery, and ensure the required reporting from the systems
• In conjunction with the regional client representative, implement global standard operating procedures and processes for the account
• Develop, implement, and manage all regional initiatives and programs for the account
• Drive client specific initiatives such as benchmarking and best practices
• Source, transfer and implement best practices to the site
• Proactively involved in ensuring that services are reviewed, and refinements made to enhance these services.
• Develop a close working relationship with all the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service.
• Ensure all Vendor KPI s are upheld.
• Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance
• Work collaboratively with facilities team colleagues both within the Merck account and in the wider Jones Lang LaSalle network
• Coordination of processes and procedures for meeting regional operating goals and budgets, tracking and reporting the targets and achievements in accordance to the contractual requirements

• Support deployment of global or regional initiatives proactively collaborating with dedicated team members

EMPLOYEE SPECIFICATIONS:

• Sound interpersonal skills to manage diverse range of service providers and Client representatives

• Working knowledge of EH&S Regulations, Certification is a plus
• Capacity to deal with problems
• Sound computer skills in Microsoft Office
• Basic understanding of accounting system and budgeting process

LEADERSHIP

• Represent Jones Lang LaSalle by behaving consistently with cultural and company requirements.
• Provide services to Merck in keeping with Merck cultural and company requirements.

PERSONAL EFFECTIVENESS

• Work towards objectives unsupervised.
• Be willing to assist and mentor colleagues.
• Provide an effective contribution to the team s delivery.
• Works towards individual targets, monitor and manages individual performance.

DECISION MAKING

• Be able to resolve problems or improve operations.
• Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSalle

RELATIONSHIP BUILDING

• Promote open, constructive, and collaborative relations with superiors, subordinates, peers, and clients.
• Gains respects of superiors, subordinates, peers, and clients.
• Embraces team spirit and participates in team activities

COMMUNICATION

• Listens effectively and communicate through actions and example. Has a strong written and oral communication skills.
• Fluent English, Arabic.