Area Manager - Supermarket

Urban Ridge Supplies

Key Responsibilities

• Oversee the day-to-day operations of 5-10 supermarket stores, ensuring smooth functioning, high standards of cleanliness, and efficient inventory management.
  
• Lead, mentor, and develop store managers and teams to achieve sales targets, improve customer satisfaction, and enhance operational efficiency.
  
• Monitor financial performance, including sales, budgets, P&L statements, and cost controls, to maximize profitability.
  
• Conduct regular store visits to evaluate operations, compliance with health and safety regulations, and adherence to merchandising standards.
  
• Recruit, train, and performance-manage store staff, fostering a culture of excellence and accountability.
  
• Analyze sales data and market trends to develop strategies for promotions, pricing, and inventory optimization, with a focus on perishable goods in supermarkets.
  
• Ensure compliance with local regulations, food safety standards, and company policies across all stores.
  
• Collaborate with supply chain and procurement teams to manage stock levels, reduce waste, and handle supplier relationships.
  
• Resolve operational issues, customer complaints, and escalate matters to senior management as needed.
  
• Drive continuous improvement initiatives, such as process enhancements and technology adoption in store operations.
  
• Prepare and present reports on regional performance, including KPIs like sales growth, staff turnover, and customer feedback.
  
• Promote a safe working environment and ensure all stores meet occupational health and safety requirements.
  
• Build strong relationships with local communities and stakeholders to support business growth.