Application support specialist -ATM/CDM/ITM IT People FZ LLC

Employer Active

Posted 1 hrs ago

Experience

3 - 8 Years

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Experience in ATM/CDM/ITM machines Aptra activate/ATMX Application and production support
  • Hands on Experience in supporting ATM/CDM machines software/hardware.
  • Very good knowledge in troubleshooting and fixing ATM/CDM//ITM/BCDM machines issues .
  • Hands on experience in ensuring the resolution for Production issues is accurate and within SLA.
  • Proficient in Incident Management, Problem Management, Change Review and Deployments
  • Exposure to banking domain would be an added advantage.
  • Interested to work on Production Support and root cause investigations
  • Ability to manage and support multiple applications.
  • Strong knowledge and troubleshooting experience in ATM/CDM/ITM aptra activate applications

Desired Candidate Profile

  • Min 3 to 6 Years’ Experience in Application Production support in Banking/financial domain.
  • Hands on experience in proactive monitoring, troubleshooting application related problems on production, Incident Analysis & resolution, and RCA related to Application.
  • Manage outsourced vendors to ensure availability of resources, meeting of timelines is in accordance of Remedy Timelines
  • Hands on experience in ensuring the resolution for Production issues is accurate and within SLA
  • Very good Knowledge in ATM/CDM/ITM machines hardware/software
  • Extensive experience with payment systems like payment gateways, ATM switches
  • Web Services
  • Server OS ( Linux, Windows) basic operation knowledge
  • SQL knowledge.

Employment Type

    Full Time

Department / Functional Area

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IT People FZ LLC

Established in 2001, IT People Group has been delivering exceptional value since two decades to its impressive clientele in the Gulf region and the Indian sub-continent. Expertise in providing state-of-the-art IT products, IT infrastructure, IT consulting solutions and services. Dynamic team consists of multiple nationalities spread globally with a strong process and domain orientation. The IT Consulting Services division of the company focuses on key technologies and promotes the Extended Onsite Delivery Center model. The division also provides managed services. We adopt an analytical and systematic approach to technology resource consulting through a delivery design that creates real business value to its clients. Our global delivery services model combines the client’s business processes, and resource management requirements that create a smoother flow of operations through availability and optimum utilization of resources with greater flexibility in resource management.

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United Arab Emirates (UAE)