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Job Description
Roles & Responsibilities
Key Duties and Responsibilities
Provide high-quality, efficient post-sales and technical support through email and telephone
Develop technical support repositories that help Ansys customers to be more productive and efficient
Create elegant and useful solutions to solve complex problems by working across various teams and understanding the needs of our customers
Lead/Assist in coordinating and executing all technical activities throughout the sales opportunity such as customer meetings and product presentations, demonstrations and evaluations
Create and demonstrate simulation solutions to streamline Customer workflows, in support of the software sales process
Be responsible for articulating Ansys value proposition which may encompass its entire suite of products for various industry segments; the presentations must affirm the sales message, differentiate Ansys, and leave a strong and positive impression to audiences which can include senior company executives
Work independently to analyze technical needs, requirements, and state of a customers current infrastructure, operations, and engineering workflows
Develop and strengthen long-term relationships with customers
Work collaboratively with Customers to ensure their successful use of ANSYS products, sustain a renewals revenue stream and cultivate opportunities to expand software licenses.
Desired Candidate Profile
Hold a B.Sc/Msc. (Eng) in Mechanical/Aerospace engineering
Have a strong background in fluid mechanics, heat transfer fundamentals and expertise in CFD analysis and general numerical methods
Have a minimum of 1 year of proven experience in solving CFD applications using Ansys tools
Have a very good understanding of heat transfer and turbulence. Knowledge about multiphase flows, combustion/reactive flows, and/or FSI will be considered an advantage
Have demonstrated skills in writing and presenting in fluent English
Have strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to Customers
Have a logical problem-solving approach and the ability to communicate the situation and proposed solution to the Customer in a clear manner
Possess a sense of urgency, dedication, and strong organizational and follow-up skills
Have an engaging personality, engineering curiosity and willingness for continuous learning
Project a professional image and strong business acumen during customer interactions
Have the ability to travel up to 20%.
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Fluid Codes
Fluid Codes is the APEX Channel Partner of ANSYS part of Synopsys, authorized with exclusive rights to distribute and provide support for ANSYS Engineering Simulation Solutions in the Middle East and North Africa. (fluidcodes.com). Ansys is the global leader in engineering simulation, helping the world s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination. Job Summary We are seeking a CFD Application Engineer for our Dubai, UAE office. In this role, by using Ansys CFD products, in the day-by-day job you will: Function as a specialist in the use and application of Ansys Computational Fluid Dynamics (CFD) simulation tools (Fluent, CFX) Support the sales team in the engagement with the Customers from the technical point of view, participating in meetings, performing live presentations as well as demo cases, and developing case studies to show the Customers how the Ansys solutions can help them to improve their productivity and revenue Provide technical support and training for Customers in middle east region by responding to Customer inquiries, guiding them through challenging industrial applications and recommending the most appropriate simulation usage Carryout Consulting Projects for customers in the middle east area Execute projects and actively participate in R&D projects to support the Customers design/engineering processes.
https://fluidcodes.zohorecruit.com/jobs/Careers/725732000006162046/