Analyst-Fraud Management Starlink WLL

We are looking for a talented and vigilant Fraud Management Analyst to join our team in Doha, Qatar, playing a critical role in safeguarding revenue and mitigating fraud risks across all telecom operations.

� Key Responsibilities:

• Investigate alerts from FM systems, exception reports, logs, whistle-blower tips, and customer complaints
• Identify system/process loopholes and recommend fraud controls
• Conduct regular audits on systems like HSS, CRM, Billing, ERP, etc.
• Evaluate fraud risks for new services and major business changes
• Develop and fine-tune controls using PL/SQL queries
• Collaborate cross-functionally with Billing, Credit Control, Sales, IT, and Contact Centers
• Ensure continuous fraud detection on a 24x7x365 shift basis.

� What You'll Need:

• 7+ years of experience in Telecom Fraud Management(mandatory).
• Strong knowledge of OSS/BSS systems, IN nodes (SDP, HSS, PGW, etc.), billing, mediation, CRM
• Proficiency in SQL, MS Excel, and MS Access
• Bachelor's degree in Finance or Engineering
• CFE certification is a plus
• Excellent communication and analytical skills