After Sales Engineer - Cantrifugal Pumps GAS Arabian Services Co. Ltd

Aftermarket Sales Engineer – Centrifugal Pumps

� Location: Anywhere in Saudi Arabia
� Department: Aftermarket / Sales
�️ Industry: Industrial Pumps / Rotating Equipment
� Experience: 6 – 8 Years
� Qualification: Bachelor’s Degree in Mechanical Engineering or Equivalent

Job Summary:

We are looking for a highly motivated and technically proficient Aftermarket Sales Engineer to manage and grow the aftermarket business for centrifugal pumps across Saudi Arabia. The role involves promoting spare parts, service contracts, retrofits, and repair services, ensuring excellent customer satisfaction throughout the equipment lifecycle.

Key Responsibilities:

• Identify and develop new aftermarket sales opportunities for centrifugal pumps across assigned territories.
• Promote and sell spare parts, repair services, site support, performance upgrades, and long-term service agreements (LTSA).
• Maintain strong relationships with existing customers and develop new accounts in the Oil & Gas, Petrochemical, Power, and Water sectors.
• Conduct site surveys, inspections, and troubleshooting of pump performance issues.
• Coordinate with service centers, OEMs, and supply chain teams to ensure timely service delivery.
• Prepare and submit technically and commercially competitive proposals.
• Work closely with engineering and service teams to offer tailored technical solutions.
• Monitor market trends, competitor activities, and customer needs to identify business opportunities.
• Prepare sales forecasts, activity reports, and pipeline updates regularly.
• Ensure all activities comply with company policies, safety, and ethical standards.

Required Qualifications:

• Bachelor’s Degree in Mechanical Engineering or equivalent.
• 6–8 years of experience in sales or service of centrifugal pumps or rotating equipment.
• Strong understanding of pump internals, repair methodologies, and basic hydraulics.
• Familiarity with major OEMs such as Sulzer, Flowserve, KSB, Sundyne, etc.
• Valid Saudi Driving License and willingness to travel extensively across the Kingdom.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in English (Arabic is an advantage).

Preferred Skills:

• Experience with SAP / CRM systems.
• Established client network in Oil & Gas, Petrochemical, Power, and Water sectors.
• Knowledge of API 610 standards and pump performance calculations.

Benefits:

• Competitive salary plus performance-based incentives/bonus.
• Company vehicle or travel allowance.
• Medical insurance as per company policy.
• Annual leave with air ticket.
• Professional growth and development opportunities.
• Provide expert technical support to customers regarding centrifugal pump performance, troubleshooting, and maintenance, ensuring optimal operational efficiency.
• Conduct on-site inspections, diagnose pump-related issues, and develop comprehensive solutions, including repair recommendations and system optimization strategies.
• Manage and oversee pump installations, commissioning, and start-up activities, guaranteeing adherence to manufacturer specifications and industry best practices.
• Prepare detailed technical reports, service documentation, and customer communications, including clear explanations of findings and recommended actions.
• Deliver training sessions to customers and internal teams on pump operation, maintenance procedures, and safety protocols, fostering knowledge transfer.
• Analyze pump performance data, identify trends, and recommend improvements to enhance reliability, reduce downtime, and minimize operational costs.
• Collaborate with sales, engineering, and manufacturing teams to address customer inquiries, resolve technical challenges, and improve product offerings.
• Manage warranty claims, coordinate spare parts procurement, and ensure timely resolution of customer issues, maintaining high levels of customer satisfaction.
• Stay current with advancements in centrifugal pump technology, industry standards, and regulatory requirements, continuously enhancing technical expertise.
• Travel to customer sites as needed, both domestically and internationally, to provide on-site support and build strong customer relationships.