Admissions Coordinator

De Montfort University Dubai

Employer Active

Posted 5 hrs ago

Experience

1 - 7 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About the job

We are seeking an Admissions Coordinator to provide comprehensive administrative and operational support to the Admissions and Recruitment team. This role is central to ensuring an efficient, accurate, and student-focused admissions process, while maintaining compliance with university policies and procedures.

The successful candidate will manage application processing, admissions decisions, offer and rejection communications, scholarship administration, and student record management. This is a highly administrative role requiring strong attention to detail, data accuracy, and the ability to manage multiple priorities in a fast-paced environment.

Main Duties And Responsibilities

Admissions Operations & Applicant Support

  • Act as a key point of contact for prospective students and families, providing clear and accurate information on admissions processes and entry requirements.
  • Review and evaluate applications to make accurate admissions decisions and issue offers and rejections within agreed turnaround times.
  • Follow up on outstanding documentation to ensure timely and complete applications.
  • Participate in recruitment events, open days, and university fairs, including on-the-spot offer creation when required.

Systems, Records & Data Management

  • Create, update, and maintain accurate applicant and student records on the Student Information System and SAP.
  • Ensure all applicant data is entered correctly and updated promptly when new or revised documentation is received (e.g. academic results, passport details, address changes).
  • Maintain data integrity and consistency across all systems to support accurate reporting and compliance.
  • Update scholarship and discount information in line with verified documentation and approved decisions.

Scholarships, Reporting & Collaboration

  • Support the fair and transparent allocation of scholarships and discounts in line with university policy and principles of equality and diversity.
  • Analyse admissions data and trends to support informed decision-making and process improvement.
  • Collaborate with academic departments and professional services teams to enhance the admissions journey and overall applicant experience.

Team Support & Continuous Improvement

  • Contribute to initiatives aimed at improving admissions efficiency, accuracy, and service quality.
  • Demonstrate a proactive approach to problem-solving and continuous improvement.
  • Maintain a professional, student-focused approach at all times.

Other Requirements

  • Flexibility to work evenings and weekends during peak admissions periods and recruitment events.
  • Willingness to attend local recruitment and outreach activities as required.

Desired Candidate Profile

Qualifications & Experience

  • Bachelor s degree from a recognised university (required).
  • Minimum 1 2 years experience in a university admissions or higher education administrative role (required).
  • Experience using Student Information Systems for admissions processing and offer generation (required).
  • Experience in a UAE higher education environment (desirable).
  • Knowledge of SAP, Meritto, or similar systems (desirable).

Skills & Abilities

  • High level of accuracy and attention to detail (required).
  • Strong written and verbal communication skills with a customer-service focus (required).
  • Strong organisational and multitasking abilities with the capacity to meet deadlines (required).
  • Ability to work independently and collaboratively as part of a team (required).
  • Ability to handle confidential information in line with data protection requirements (required).
  • Proficiency in Microsoft Office, including Excel and Outlook (required).

Personal Attributes

  • Proactive, adaptable, and able to manage workload effectively (required).
  • Professional, approachable, and student-focused (required).
  • Committed to equality, diversity, and fair decision-making (required).
  • Willingness to contribute to service improvement and professional development (required).

Commitment to Equality and Environment

  • Treat all students, staff, and visitors with dignity and respect.
  • Uphold DMU policies on equality, diversity, and inclusion.
  • Support the University s environmental initiatives in line with institutional policy.

Department / Functional Area

Keywords

  • Admissions Coordinator

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De Montfort University Dubai

De Montfort University Dubai is an ambitious, globally minded university committed to delivering an excellent student and staff experience. We provide a professional, supportive environment where staff are encouraged to contribute to continuous improvement, uphold high academic and administrative standards, and support students throughout their journey.

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