Administrative Assistant

Scale Army

Role Overview
The Administrative Assistant will support day-to-day operations, communications, and content-related tasks for a growing remote brand. This role is ideal for a highly organized, self-sufficient professional with strong written communication skills and a warm, authentic tone. You will manage inboxes, engage with the community, support affiliate initiatives, and assist with a wide range of administrative and logistical responsibilities.

Key Responsibilities

Email Management & Communication

• Draft and send warm, thoughtful, and authentic emails to clients, partners, and community members

• Manage and prioritize inbox communications, removing unimportant messages

• Set and reset email snoozes to ensure timely responses

• Draft client communications and manage follow-ups

Content Management & Social Media

• Post and repost content across platforms, including managing affiliate links

• Engage with the community through DMs, comments, and Substack chat with an authentic and friendly tone

• Edit and organize trip photos for content creation

Affiliate & Partnership Support

• Manage and regularly update affiliate links

• Create content for affiliate links and research potential new partnerships

• Maintain referral and affiliate tracking spreadsheets

Data & Administrative Support

• Export data weekly to ensure proper backups

• Create and maintain spreadsheets for various lists and resources

• Manage URL submission tracking and affiliate information

Trip Booking & Logistics

• Assist with trip bookings and related logistical tasks to support client travel experiences

Community Engagement & Moderation

• Manage member requests and moderate community posts

• Approve or remove content as needed

• Comment on posts to encourage engagement and add value

• Share content from other platforms to foster conversation

Substack & Platform Support

• Assist with managing and promoting conversations on Substack

• Transfer email addresses and social handles into Substack and Instagram for streamlined access