Administration Executive Kayana

Admin – Operations & Sales Support (Car Rentals) Location: Dubai (On-site Mon–Fri; WFH Saturday) Schedule: 6 days/week · 9:00 AM – 6:00 PM (DXB) Compensation: AED 6,000/month + commission potential (on qualified sales conversions) Reports to: Head of HR (Dubai) with day-to-day alignment to the UK Team About Kayana Kayana builds ordering and payment solutions for SMEs across the UK, Europe, Middle East, and beyond. We’re growing fast and are hiring a self-sufficient, proactive Admin to keep our Dubai office running smoothly while supporting the UK car-rental workflow (admin + light outbound/email sales support). Role Purpose Own day-to-day administration and coordination for our car rental stream and general office needs. You’ll handle bookings, documentation, invoicing, customer emails, and basic sales outreach. This role suits someone goal-driven who needs minimal supervision, communicates clearly, and reliably supports stakeholders in a different time zone. What You’ll Do Car Rentals – Admin & Coordination Manage end-to-end rental admin: availability checks, quotations, bookings, extensions, returns, and closure. Liaise with suppliers/fleet partners for rates, availability, maintenance, and replacements. Raise invoices/receipts, track payments & deposits, reconcile simple line items with Finance. Maintain trackers/Sheets, ensure accurate data entry in CRM/records, and keep files organized. Outbound & Client Emails (Commission-eligible) Email potential clients with approved templates; qualify interest and hand off warm leads. Follow up on quotes; log all activity in CRM/Sheets. Earn commissions on eligible conversions (per policy/targets). General Admin & UK Team Support Calendar/scheduling support, basic travel/hotel bookings, courier coordination. Office admin: supplies, petty cash logs, vendor coordination. Prepare simple weekly reports (pipeline, bookings, collections, issues, SLAs). What You’ll Bring 2–4+ years in administration, coordination, or sales support (car rentals/automotive/hospitality/logistics is a plus). Excellent English (clear email writing; professional tone). Strong Google Workspace (Gmail, Docs, Sheets) and basic CRM familiarity. Highly organized, detail-accurate, and able to prioritize in a fast-moving environment. Proactive communicator; comfortable working with limited supervision and with UK stakeholders. Customer-service mindset; problem solver who closes loops. (Nice to have) Basic knowledge of UAE/RTA norms for rentals; UAE driving license. Work Pattern & Compensation Mon–Fri: On-site (Dubai office), 9:00 AM – 6:00 PM Saturday: Work from home, 9:00 AM – 6:00 PM Salary: AED 6,000/month Commission: Eligible for commissions on approved, converted leads per company policy (shared during onboarding). Standard probation and performance evaluation apply. Key Metrics (your success will be measured by) Response time to client/vendor emails Booking accuracy & on-time documentation Data integrity in Sheets/CRM Number of qualified outreaches and conversion contribution SLA adherence with UK team & internal stakeholders How to Apply Send your CV to mark@kayanaforbusiness,com with subject: Admin – Car Rentals (Dubai).