Accounts Receivable Specialist

Aspire Software

Job Description

Roles & Responsibilities

Desired Candidate Profile

• Generate and send customer invoices based on sales or service agreements.
• Ensure accuracy of billing details (pricing, terms, taxes, etc.).
• Maintain invoice records and documentation.
• Record incoming payments (checks, wire transfers, ACH, credit card).
• Apply payments to customer accounts accurately.
• Reconcile discrepancies between payments and invoices.
• Monitor customer accounts for overdue balances.
• Maintain up-to-date customer contact and billing information.
• Respond to customer inquiries regarding invoices and payments.
• Follow up on past-due accounts via email, phone, or statements.
• Negotiate payment plans when necessary.
• Escalate delinquent accounts to management or third-party collections.
• Prepare aging reports and AR summaries for management.
• Assist with month-end and year-end closing processes.
• Ensure compliance with company policies and accounting standards.
• Maintain organized records for audits and internal reviews.
• Support internal controls and process improvements.
• Work closely with Sales, Customer Service, and Finance teams.
• Assist with resolving billing disputes or customer complaints.
• Support ad hoc projects or system upgrades