Account Manager

Client of Jadeer

Key Responsibilities: Account Management and Client Success

• Drive account growth by identifying upselling, cross-selling, and renewal opportunities that meet and exceed revenue targets.
• Act as the main point of contact for client accounts, building and maintaining strong relationships with stakeholders at all levels, including C-suite professionals.
• Analyse and interpret performance data to generate insights and strategic recommendations for both the client and internal teams.
• Manage client feedback efficiently, ensuring high satisfaction, resolving issues, and supporting long-term partnerships.
• Lead presentations and negotiations in meetings with diverse client teams to effectively communicate solutions and value propositions.
• Collaborate closely with marketing, project management, and service delivery teams to ensure seamless execution and consistent client satisfaction.
• Support multi-channel marketing and outreach activities to foster increased client engagement and retention.
• Maintain accurate records of client communication, opportunities, and pipeline activities using CRM platforms such as HubSpot or Freshworks.
• Proactively monitor industry trends and competitor activity to identify new business opportunities and drive account expansion.

Required Experience and Skills: Account Management in Localization

• 2 3 years of demonstrable experience as an Account Manager within the localization, translation, or language solutions sector (industry experience essential).
• Exceptional analytical, communication, and negotiation skills, with an ability to interpret data and present strategic recommendations to diverse audiences.
• Confidence in leading client meetings and delivering compelling business proposals and presentations.
• Proficiency in CRM systems (such as HubSpot or Freshworks) and familiarity with marketing processes and tools considered an advantage.
• Fluent in English, both written and spoken, with strong organizational and time-management skills.
• A client-focused approach with a commitment to delivering high-quality service in a fast-paced, collaborative environment.

Why Choose Future Group? Account Management Career Benefits

• Join an international team dedicated to fostering global communication through innovative localization solutions.
• Work alongside experts in translation, marketing, and project management from all corners of the globe.
• Experience comprehensive training, development programmed, and opportunities for career advancement within a growing sector.
• Enjoy a diverse, inclusive, and dynamic company culture that values initiative, collaboration, and continuous improvement.
• Benefit from flexible working arrangements, a competitive salary package, and a supportive environment for professional growth.